Shipping policy

Shipping Policy for Custom Mobility

At Custom Mobility, we strive to provide a seamless and efficient shipping experience for all our customers. Please review the following guidelines for our shipping services:

1. Processing Times
   Orders are typically processed within 1-2 business days. Custom or special-order items may require additional processing time, which will be communicated during checkout.

2. Shipping Methods & Delivery Times
   We offer multiple shipping options, including standard and expedited delivery. Estimated delivery times vary based on the selected method and destination. Shipping times do not include order processing time.

3. Shipping Costs
   Shipping costs are calculated at checkout based on the weight, dimensions, and destination of the order. Free shipping may be available for qualifying orders or promotions.

4. Tracking Information
   Once your order is shipped, you will receive a confirmation email with tracking information to monitor your shipment's progress.

5. Damaged or Lost Shipments
   If your order arrives damaged or is lost in transit, please contact us within 7 business days of the delivery date. We will work to resolve the issue promptly.

6. International Shipping
   At this time, we ship within the United States only. For international inquiries, please contact our customer service team.

For further assistance or inquiries about your order, please contact us at info@custommobility.net or 706-353-1099.

Thank you for choosing Custom Mobility!