Service & Repair

Mobility & Medical Equipment Service, Repair & Maintenance

When your scooter won't start, your power wheelchair pulls to one side, or your lift recliner won't raise you to standing — Custom Mobility's trained technicians diagnose the problem and fix it. We service mobility scooters, power wheelchairs, manual wheelchairs, lift recliners, walkers, rollators, hospital beds, and other durable medical equipment.

We service equipment we sold and equipment we didn't. Bring it to our Athens showroom for a free initial assessment, or schedule a pickup. If parts are available and the equipment is repairable, we'll get it running again.

Schedule Service (706) 353-1099

Mon–Fri 8am–5pm | Walk-Ins Welcome

Mobility & Medical Equipment Service, Repair & Maintenance
Free Assessment
Pickup & Delivery
Walk-Ins Welcome
All Brands Serviced
Athens, GA

Equipment We Service & Repair

Trained technicians for every category of mobility and medical equipment

Mobility Scooters

Battery replacement, motor repair, controller diagnostics, tire replacement, brake adjustment, and complete scooter overhaul. All brands — Pride, Golden, Vive, Journey, and more.

Power Wheelchairs

Joystick calibration, motor and gearbox repair, battery service, seating adjustments, wiring diagnostics, and controller programming. All manufacturers serviced.

Lift Recliners

Lift mechanism repair, motor replacement, remote control troubleshooting, power supply diagnostics, and upholstery repair referral. Golden Technologies and other brands.

Manual Wheelchairs

Tire and caster replacement, brake adjustment, frame alignment, upholstery repair, footrest and armrest replacement, and complete tune-ups.

Walkers & Rollators

Wheel and caster replacement, brake cable adjustment, handle grip replacement, seat and basket repair, and general maintenance.

Hospital Beds & DME

Motor and actuator repair, remote troubleshooting, mattress support adjustment, safety rail repair, and electrical diagnostics for home medical equipment.

Mobility Equipment Service & Repair

Custom Mobility's showroom and service center in Athens, Georgia provides complete service, repair, and maintenance for mobility scooters, power wheelchairs, manual wheelchairs, lift recliners, walkers, rollators, hospital beds, and durable medical equipment from all major manufacturers.

Walk into our showroom anytime for a free battery check or a free initial equipment assessment. We'll evaluate your equipment, explain what's going on in plain English, and give you a written quote before any work begins. No appointment needed for assessments — just bring it in.

We service equipment we sold and equipment we didn't. If parts are available and the equipment is repairable, we'll fix it. Most shops only work on what they sell. We work on what you need — Pride, Golden Technologies, Journey, Vive, Drive Medical, Invacare, Permobil, ComfyGo, EV Rider, and every other major brand.

Our labor rate is $95 per hour with a one-hour minimum. Parts are quoted separately and approved before we order. All new equipment purchased from Custom Mobility includes free service for the first year — if something goes wrong, bring it in at no charge.

Can't bring your equipment to us? We offer pickup and delivery starting at $25 for the first 10 minutes from our showroom, plus $2 per minute thereafter. New product purchases include free white-glove delivery within 20 minutes of our showroom, with $2 per additional minute beyond that radius.

For assisted living and independent living facilities, we provide free group preventive maintenance clinics, diagnostics, and tune-ups on-site at your facility. Contact us to schedule a group service visit for your residents' equipment.

Have old equipment you no longer need? We accept used scooters, power wheelchairs, lift recliners, hospital beds, and walkers at no cost to you — drop them off at our showroom or we'll pick them up. For qualifying equipment in good condition, we offer a buy-back program with a fair offer on the spot. We are also an official drop-off site for FODAC (Friends of Disabled Adults and Children), so your donated equipment goes directly to someone who needs it.

Call (706) 353-1099 or walk into our Athens showroom to get started.

Service Rates & What's Included

Transparent pricing with no hidden fees

FREE battery check — walk in to our showroom anytime
FREE initial assessment — bring your equipment to our showroom for evaluation
FREE first-year service — all new equipment purchased from Custom Mobility
FREE group tune-ups — PM clinics for assisted living and independent living facilities
FREE white-glove delivery — new products within 20 minutes of our showroom
Extended delivery — $2.00 per minute beyond the 20-minute radius
Labor rate — $95.00 per hour with a 1-hour minimum
Pickup & delivery — $25 for the first 10 minutes from our showroom, $2.00 per minute after
Parts — quoted separately based on manufacturer pricing; approved before ordering

Common Repairs We Handle

The most frequent issues we diagnose and fix — usually on the first visit

Battery testing, replacement & reconditioning
Motor and gearbox repair
Joystick calibration & replacement
Controller diagnostics & programming
Tire, caster & wheel replacement
Brake adjustment & repair
Wiring repair & electrical diagnostics
Charger testing & replacement
Seating & positioning adjustments
Footrest & armrest replacement
Lift recliner mechanism repair
Remote control troubleshooting
Hospital bed motor & actuator repair
Safety rail repair & adjustment
Equipment cleaning & sanitization
Preventive maintenance tune-ups
Frame straightening & alignment
Upholstery repair referral

Don't see your issue listed? Call (706) 353-1099 — if we can fix it, we will.

Donate, Trade In, or Recycle Your Old Equipment

Give your old mobility equipment a second life

Free Equipment Pickup

Have old equipment you no longer need? We accept used scooters, power wheelchairs, lift recliners, hospital beds, and walkers at no cost to you. Drop them off at our showroom or we'll pick them up.

Buy-Back Program

For qualifying equipment in good condition, we offer a buy-back program. Bring your used equipment to our showroom for evaluation — we'll make you a fair offer on the spot.

FODAC Donation Partner

Custom Mobility is an official drop-off site for FODAC (Friends of Disabled Adults and Children). Donate your used mobility equipment and it goes directly to someone who needs it.

Why Choose Custom Mobility for Service & Repair

What sets us apart from the competition

Certified & Credentialed Team

Our team includes ATP (Assistive Technology Professional) and CRTS (Certified Rehabilitation Technology Supplier) credentialed staff, with ongoing continuing education from the leading instructional organizations in the United States.

We Service What Others Won't

We repair equipment regardless of who sold it. Most shops only service what they sell — we service what you need. If parts are available, we'll fix it.

Free Assessment & Battery Check

Walk into our showroom anytime for a free battery check or equipment assessment. We'll tell you what's wrong and what it'll cost before any work begins.

Pickup, Delivery & White Glove

Can't bring it to us? We'll pick it up and deliver it back. New purchases include free white-glove delivery within 20 minutes of our showroom.

Free First-Year Service

Every new product purchased from Custom Mobility includes free service for the first year. If something goes wrong, bring it in — no charge.

Honest Diagnostics

We tell you what's wrong, what it costs to fix, and whether it's worth fixing. If your equipment is beyond repair, we'll tell you — and help you find the right replacement.

The Custom Mobility Difference

Not all repair shops are created equal.

What Others Do

  • Refuse to service equipment they didn't sell
  • Quote a low diagnostic fee, then inflate the repair estimate
  • Order parts after the first visit, requiring a second trip weeks later
  • Recommend full replacement when a $50 part would fix the problem

The Custom Mobility Way

  • We service all brands — whether we sold it or not
  • Our diagnostic assessment is free and our repair quote is final
  • We stock common parts and complete most repairs on the first visit
  • We fix what can be fixed and are honest when it can't

Your mobility equipment isn't a luxury — it's your independence. We treat every repair like it matters, because it does.

How Service & Repair Works

Simple, transparent, and no surprises.

1

Walk In or Call

Bring your equipment to our Athens showroom for a free assessment, or call us with the make, model, and symptoms. We'll determine the best path forward.

2

Free Assessment

We evaluate your equipment at no charge — battery check, diagnostic review, and honest evaluation. You get a clear explanation of the problem and a written quote before any work begins.

3

Repair & Test

With your approval, we complete the repair. We stock common parts, so most repairs are finished the same day. Every repair is tested and verified before we call you.

4

Pick Up or We Deliver

Pick up your equipment at our showroom, or we'll deliver it back to you. New purchases include free white-glove delivery within 20 minutes. If something isn't right, call us — we'll make it right.

Schedule Your Repair

Need a Repair?

Tell us what's going on with your equipment. Walk into our showroom for a free assessment, or fill out the form and we'll get back to you promptly.

Get a Free Consultation

Tell us what you need — we'll handle the rest.

I'm interested in...

No obligation. No pressure. We respect your privacy.

Our Showroom & Service Area

Walk in anytime for a free battery check or equipment assessment

What Our Customers Say

Hear from equipment owners who trust Custom Mobility for service and repair

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Service & Repair FAQs

Quick answers to common questions about our products and services

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Brands We Service & Repair

Trained on all major mobility and medical equipment manufacturers

Golden Technologies
Pride Mobility
Vive Health
Journey Health
Drive Medical
Invacare
Permobil
ComfyGo Mobility
EV Rider
Feather Mobility
Bespoke Mobility
Proactive Medical
Proactive Medical
Bespoke Mobility
Feather Mobility
EV Rider
ComfyGo Mobility
Permobil
Invacare
Drive Medical
Journey Health
Vive Health
Pride Mobility
Golden Technologies

Equipment Not Working Right?

Walk into our Athens showroom for a free assessment, or call us to schedule a pickup. Honest diagnostics, transparent pricing, and no surprises.

Schedule Your Repair